Return and Refund Policy

Return and Refund Policy:
– Our client agreements for editing/support/hosting/SEO are month-to-month and can be canceled at any time.
– Custom website purchases can be canceled for a full refund within 2 days of purchase by emailing info@simplewebsiteusa.com.
– If you cancel your site at any time, domain names will be released without cost, and the site content belongs to you.
– Pricing is consistent for all clients regardless of budget.

Additional Terms and Conditions:
– We provide unlimited edits upon delivery of your site at no extra charge.
– We are not liable for content errors or omissions, and our liability cannot exceed the price paid.
– No guarantee is given about the suitability of our work for your purposes.
– Payment information is securely maintained, and services can be canceled anytime with notice via phone, text, or email.

Privacy Notice:
– We collect and use personally identifiable information only for the purpose of responding to your inquiries.
– Your data won’t be sold or rented to third parties, except for necessary services like web hosting and payment processing.
– You can opt out of future contacts, access, correct, or delete your data.

Security:
– Sensitive information is encrypted and protected online and offline.
– Only authorized employees access your personally identifiable information.
– If you believe we’re not following this policy, contact us immediately.

“Do Not Call” Policy:
– You can request to be on our “Do Not Call” list by providing your telephone number.
– The list remains active for five years, and changes must be reported.
– We honor “do not call” requests, even for existing customers, except for non-solicitation purposes.
– Our employees are trained in this policy and reviewed regularly.
– This policy is reviewed quarterly and available on our website.
– We respect customers’ wishes not to receive solicitation calls.

To be placed on our Do Not Call list:
– Email info@simplewebsiteusa.com or call the number on our website with your 10-digit residential telephone number and name if desired.
– Once requested, your number and name (if provided) will be added immediately.